FAQ
From inquiry and prototyping to mass production and delivery, this summary addresses the most frequently asked questions from our clients. If you haven’t found the answer, feel free to contact our engineers directly; we’ll reply within 2 hours.
Standard processing time is 7 business days, expedited service is 48 hours. Samples use the same molds, materials, and processes as bulk orders to ensure consistency.
Please take photos and provide feedback within one day of receiving the goods. Once confirmed, we will unconditionally remake or refund the order, and we will cover the shipping costs.
Yes. You just need to tell us the product’s usage environment (indoor/outdoor, temperature, whether it comes into contact with chemicals), stress conditions, and appearance requirements, and we will provide 1-2 recommended materials with reasons and cost differences to help you choose, instead of leaving you to guess.
The quotation will list the costs of materials, molds, processing, post-processing, packaging, and shipping. As long as your drawings and quantity remain unchanged, the quoted price is final and will not be increased later. If there are any changes, we will issue a revised quotation first, which you will need to confirm before proceeding.
The first piece of each batch must be confirmed before we begin mass production. During production, we conduct proportional sampling inspections, with full inspection of critical dimensions and appearance. Each batch shipment includes a quality inspection report recording the measured values of critical dimensions. If needed, we can retain your customized process parameter files to ensure consistency across batches.
It can be made of fiberglass or aluminum. This depends on your product requirements.
We are a manufacturer with over 20 years of experience, specializing in plastic products and providing comprehensive services from design to after-sales support. We are committed to producing high-quality, affordable plastic casing products.
Any other questions?
For any questions not covered above, please contact our engineers directly.
